At Bertelsen Self Storage, we believe that great service isn’t just a one-time thing — it’s something we provide day after day, month after month. That’s why we love hearing from long-term customers who’ve made us a trusted part of their lives.

Take Nancy, for example. What started as a short-term storage solution during a home renovation turned into a multi-year relationship. Over time, life threw her a few curveballs — a cross-country move, a family transition, and a new business venture — but through it all, Bertelsen Self Storage remained a steady, reliable part of the journey.

Nancy shared how much she appreciated the consistently clean, well-maintained facility and the friendly faces she came to know over the years. “It never felt like just dropping by a storage place,” she told us. “Every visit, the staff remembered my name and always asked how things were going. It made a big difference.”

Even as her needs changed, our team was there to help her switch unit sizes smoothly and without hassle. Whether she was scaling up or downsizing, we made sure the process was seamless and stress-free.

Stories like Nancy’s remind us why we do what we do. We’re here for the long haul — not just to store your belongings, but to support you through life’s changes with friendly, dependable service you can count on.

If you’re looking for a storage partner you can trust for the long term, we’d love to welcome you to the Bertelsen Self Storage family.