A few months ago, I found myself facing a challenge that I never quite expected to be so emotional: downsizing. After years of living in a spacious home filled with memories, it was time to move into a smaller, more manageable place. I was excited for the fresh start, but honestly? I was overwhelmed. That’s when I discovered Bertelsen Self Storage, and I can confidently say they turned a daunting process into something I’ll always be grateful for.

A Friendly Start
From the first phone call, I knew I was in good hands. The staff at Bertelsen Self Storage were not only knowledgeable but genuinely kind and understanding. They took the time to listen to my situation and helped me choose the right size unit for my temporary storage needs. I never felt rushed or pressured — just supported.

The facility itself is clean, secure, and easy to access. I especially appreciated how well-lit and organized everything is — it made multiple trips back and forth much easier!

Beyond Storage: Helping Me Let Go
But what really impressed me was how Bertelsen Self Storage went above and beyond storage. They understood that downsizing isn’t just about packing things away — it’s also about deciding what to keep, what to store, and what to let go of. And they had amazing suggestions for how I could donate my gently-used items to people who really needed them.

Here are a few donation options they recommended, which I happily took advantage of:

• St. Vincent de Paul – Their donation center took my extra kitchenware, clothing, and small furniture. They even offer pickup for larger items!
• Habitat for Humanity ReStore – I had a few tools, hardware, and fixtures that I didn’t need anymore. Donating to ReStore felt great because I know the proceeds help build homes locally.
• BRING Recycling – For anyone in Eugene like me with miscellaneous home goods and creative materials, BRING is a fantastic eco-conscious choice.
• Eugene Mission – I had extra bedding and toiletries, and Bertelsen’s team suggested the Eugene Mission, which always welcomes essentials for people in need.

A Clearer Space, and a Lighter Heart
Letting go of things I no longer needed became a truly meaningful part of this transition. Knowing they were going to help others made the process easier — even joyful. And having Bertelsen’s support along the way gave me the confidence to move forward without stress.

Now that I’m comfortably settled in my new home, I still keep a few things at Bertelsen Self Storage, and I know I can access them any time. More importantly, I know exactly where I’ll go next time I need a little extra space and a lot of extra kindness.

If you’re thinking about downsizing, decluttering, or just need a safe, secure place for your things — don’t hesitate to call Bertelsen Self Storage. They’re more than a storage company. They’re a team of real people who care, and they helped make one of life’s big transitions feel like a fresh start.
– A Very Grateful Customer in Eugene, OR